Create a new campaign as you normally would before adding the prospects you would like to re-engage or "Check-back" with.
To add finished contacts to your new campaign:
Go to People β> Contacts
Create a new list
Name it and click Create
Click Create new filter
Name the filter if you'd like to re-use for later campaigns.
Select a new property, click the arrow next to Added on. Note: You will need to repeat this step multiple times.
Add the following properties using the same steps to add additional filters:
Bounces > Less than > 1
Replies > Less than > 1
Status: Opted Out > is > False
Email Validation Status > is > Valid
Email Validation Status > is > Risky
Opens > One or More
Status: Finished > is > True
Click Save to save the filters for future use, or Apply to use them once. These are our suggested filters, but feel free to add more filters or properties as needed.
Go to All and select All in list
Click Move to lists
Choose the list you just made to locate the non-responsive contacts, then click Apply
Locate the list you created under the Lists section
Select the contacts you want to move to the check-back sequence.
After selecting the contacts, click to Move to sequence, and find the sequence you created.
To move contacts to the first step in the selected sequence, select Move contacts
Make sure to activate your campaign and you're finished!